FREE SHIPPING on EVERYTHING in our store.
(canvases / framed prints / clothing / blankets)
▫ Our printed orders cannot be amended after they goes into production, this is due to our automated system that pushes your order through to one of our fulfilment centres (However, if you notice you have made a mistake, please contact us within 24 hours after you placed your order and we will do our utmost to assist you).
▫ IMPORTANT: Please check all your order details are correct before you complete the checkout process....(i.e. delivery address etc.)
▫ Your order is made especially for you, printed to order and not made in bulk.
Once it is completed and packaged securely, US and UK orders should arrive approx. 7-10 days after your order is shipped.
(Anywhere outside the US and UK please allow approx. 2-4 weeks for your order to be delivered).
(These delivery times will vary, depending on your delivery address and the order volumes in each of the manufacturing facilities we use). We ship from one of our specialist print labs in the USA / Canada / Mexico / Australia or the UK.
▫ Most of our products are shipped from the USA and the U.K.
▫ PLEASE NOTE:- (Due to current circumstances around the world, your order may be delayed and we apologise for any inconvenience caused).
▫ Our print facilities use various different couriers and send parcels using a tracked service.
▫ We currently deliver printed products to most countries.
Unfortunately, due to legal restrictions or shipping carrier limitations, we are unable to ship to the following countries:
- Crimea, Luhansk, and Donetsk regions in Ukraine
- North Korea
▫ PERSONAL MESSAGES on PRINTED PRODUCTS:
▫ Unfortunately, we are NOT able to include messages, gift cards, birthday wishes, or notes for similar occasions in the packages, as all items are shipped directly from the manufacturing facilities / fulfilment centres and they do not offer such services due to the volume of orders processed and lack of capacity to accommodate personal requests.
▫ HAND MADE PRODUCTS:
(custom pet memorials etc.)
▫ Our pet memorial urns are hand painted from your favourite pet photo ~ each portrait takes 2 days on average to paint, (after the base coat is painted).
▫ Please confirm you are happy to wait for your extra special memorial before you place your order.
▫ We currently ship our urns to: UK, USA, CANADA, AUSTRALIA
(After carrying out lots of research into different shipping companies and experiencing numerous customs charges, unfortunately, we are unable to ship our custom made memorials to Europe)
▫ PERSONAL MESSAGES on HAND MADE PRODUCTS:
▫ We are happy to add a personal message for custom orders. Please add your message when you reach the shopping cart section.
▫ MULTIPLE ITEM ORDERS:
▫ Most of our products are made in different facilities, so this means your items may arrive separately, we appreciate your patience and understanding.